What are the advantages of VoIP?

VoIP (Voice over Internet Protocol) refers to the technology, dealing with data transmission, which makes communication using the Internet possible. Sometimes referred to as Internet telephone system, VoIP basically converts the vibrations made by speech into a compressed digital signal in the form of Internet Protocol packets. The IP packets can then undergo conversion into a normal telephone signal, if necessary, allowing a user with a VoIP equipped computer to make phone calls. VoIP telephony offers various benefits over conventional telephone services.

Enhanced mobility and flexibility

VoIP not only reduces costs, it also allows for the integration of software applications such as remote conferencing, e-fax and e-mail, so a user can access these applications while speaking to another person on the phone. With a VoIP adapter, users are able to place calls from anywhere they have access to an internet connection. This enhanced mobility factor is a real bonus for people who often work in the field or spend a large amount of time travelling for business. The cost saving on VoIP calls when compared to the use of a mobile phone can be substantial.

Greater productivity

How can productivity benefit from VoIP? The use of VoIP allows seamless multi-tasking by employees. It also offers a business the opportunity to reinvest the money saved on conventional calls into other business areas which need development. Employees with VoIP capability in their hands are able to hold virtual meetings, send urgent documents instantly, and participate in on-demand-video conferencing.
What’s more, today’s VoIP call quality is equal to, or better than, conventional telephony and provides crystal clear communication.

Simple installation

Installation of VoIP does not require any specialist knowledge. Indeed, this may be one of its greatest benefits compared to conventional telephone systems. As VoIP installation is not based on ‘wiring’ as in the case with conventional telephone systems, there is less clutter and hazards associated with telephone cables, and adding further users to the system does not require any new cables to be installed. VoIP is infinitely scalable, as it is based on software rather than hardware – meaning installation, maintenance, and expansion of the system is a much less complicated affair. This makes VoIP telephony infrastructure in a business far easier for non technical employees to deal with.

Ease of use

VoIP telephony manages and stores the data in just one network, making it easier to manage, lowering costs, and increasing reliability and productivity for your business. It is also possible to take advantage of wireless VoIP if your business would benefit from such a feature. This allows a business to place low-cost telephone calls from any location which has Wi-FI, for example, book stores, cafes, airports, hotels, and many other such sites.


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