Bosses think turning off camera during work video calls is a bad idea

Faced with the large increase in video calls as a result of the pandemic, many workers experienced an exhaustion associated with them that a Standford University research baptized as ‘Zoom fatigue’.

That study recommended that professionals switch off the camera, at least for some time, to reduce this feeling of fatigue and improve their well-being, but now another study, in this case a survey by the software company Vyopta, points out that this action harms employees in the long term, since many managers believe that those who remain in the dark are less committed to the company.

Vyopta’s survey shows that 92% of managers surveyed believe that employees who leave the camera switched off during video call meetings have no long-term future in the company, as they see it as a sign of a general lack of commitment to their work.

Likewise, 43% of respondents suspect that employees who remain in the dark and silent during video calls are surfing the Internet or on social networks, while 40% think they are texting or chatting. For this survey, 200 U.S. managers from companies with more than 500 employees were questioned.

Disadvantage for teleworkers.

The survey also shows that the vast majority of the executives surveyed, 96% of them, believe that remote workers are at a disadvantage compared to those who work in the office, and 94% of these executives think that teleworkers are less connected and have fewer opportunities for advancement within the company.

Despite all this, almost half of the respondents (49%) acknowledge that the lack of commitment they perceive in some of their employees is partly the fault of the executives themselves, who are not knowing how to find the key to encourage it sufficiently in hybrid and remote environments.

For example, 48% of them cite excessive meetings as one of the main reasons why they think employees are less and less engaged in video calls, and that the high number of these meetings corresponds to the rapid transition to hybrid and remote environments, which has prevented them from finding the best way to collaborate remotely at any given time.

Engagement and productivity.

This perception of lower engagement by managers contrasts with the results of another study, in this case from Carnegie Mellon University in Pittsburgh, Pennsylvania, which notes that keeping cameras off, both their own and others’, eliminates distractions and allows meeting attendees to better focus on what the people speaking are saying, thereby improving the productivity of these workers.

In addition, the previously cited Standford University research on ‘Zoom fatigue’ points out that video calls make the brain work harder to pick up on the non-verbal communication of other users, since on screen gestures may not be captured well and there are bodily expressions that have completely different connotations in a domestic context than in a professional one. Such burnout associated with video would worsen the performance of distributed teams.

Inequality in video calls

Another negative consequence of video in video calls, according to the results of this Carnegie Mellon University study, is that it can contribute to some attendees dominating the conversation thanks to their better handling of nonverbal communication, especially when it comes to video conferences with many people. The absence of an image, on the other hand, makes for more respect for speaking turns and a more equitable and fluid dialogue.

“Surprisingly, our findings suggest that access to video may impede the development of verbal communication by creating greater speaking turn inequality, refuting the commonly accepted idea that multimedia enhances distributed collaboration,” the study notes.

3 COMMENTS

  1. Very good, I’ve had this for a couple of days and I can’t find a solution. WhatsApp video calls when they are group calls do not ring me, so I lose quite a few not knowing if they are calling me or not.

    Does this happen to any of you?

  2. Hello everyone.

    I am currently looking to change my mobile, since the one I have has been giving me some time giving me some problems and such. Back in the day, when I bought it, due to circumstances I could not hardly look or look for options and I had to catch practically the first one I saw, but since now I have no hurry and if I can, I would like to look at it well, and as I have between little and no idea … well I ask and ask for advice.

    What interests me most is that it can be used for all types of video calls.

    My current mobile is a Samsung

    I put everything possible to help you:

    – Budget: the ideal would be less than $400, but if it is a little more, it could be

    – Size: Well, let’s see, not too small, (I do not need a mini, but I usually use the phone with one hand, and I like to keep it in my pocket without problems, not carry a TV on my back), so about 6” I would say

    – Screen: The truth is that I don’t really care, I don’t need it to be the latest or high refresh rates.

    – Internal storage: I come from 32 GB and in the end it was a little scarce … but not too much, so at least 64, which is the next, but if it can be more, the better.

    – RAM: My current phone has 3GB and sometimes you can notice that it’s a little bit too much… so something more would be good, but I don’t need too much either.

    – Processor: The truth, I do not give a very demanding use, so I’m fine with that meets and lasts, I do not need to be top of the line or anything

    – Battery: This is one of the relatively important points, it is not essential that it lasts me a week or anything exaggerated, but I prefer not to have to be worrying about the battery normally (especially considering that I do not give a demanding use)

    -Fast charging: I don’t really care, but like everything else, if it has it, the better.

    – Cameras: Regarding the rear, to be able to take pictures and videos more or less well when I need it, I have enough … I want a mobile, not a photo/video camera … and if possible, not too much protruding or being an armatoste. Regarding the front, I don’t care, but I would prefer it to be in a frame rather than on the screen.

    – Fingerprint reader: It is not essential, but I prefer to have it… preferably at the back, but on the side I don’t mind it either, what I don’t like is that it is on the screen.

    – Expansion via micro SD: It is preferable that if, especially if the internal storage is tighter

    – Design: I don’t care… I prefer black color, sober and uncomplicated designs, but I’m going to take it with a case, so it’s not something fundamental.

    – Brands of preference: I’ve had 2 Samsung brands, and Sony, which I was quite happy with that mobile. I have also recommended Xiaomi

    – Uses of the mobile: video calls of all kinds for my clients. In addition to whatshapp, social networking, chrome, listening to music and the like. Regarding games, I do not use the console mobile, so although the odd game can be, in general they are few, simple and not very demanding … the most, Pokemon Go style.

    – Connections: This is a more important point, I want it to have a 3.5 jack connector (no usb adapter for headphones, and yes, I still use them with cable. And while we’re at it, I want the connector to be on top of the phone, as decency dictates). Also, usb Type-C connector and if possible, with dual sim (and if on top of that, it is not dual sim or memory card, even better.

    – Software: Android, and if possible, that has few extras, ie, an android as pure as possible … I do not mind if you have something, but the truth is that in the end most of the things that bring many phones of the brand do not use them, so better not to have them. Regarding updates, it is not something that worries me too much.

    – Resistance: I don’t need the phone to be submersible or indestructible, but like everything else, the more resistant it is to scratches, splashes/water and so on, the better.

    In the end, more than specifications or spectacular details, I want a phone that lasts, that doesn’t give me problems and that I don’t have to worry about it running out in a year (taking into account that I don’t use it for anything demanding).

    I’ve looked around a bit on my own… and I’ve found a few (and I’ve been recommended). None of them are 100% compliant, but that’s what I’ve seen so far.

    Let’s see if you can help me.

  3. I said someone can explain me how to make video calls?
    I’ve been using my new mobile for a while now and I can’t find any option to make video calls.
    Thank you very much in advance.

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